Frequently Asked Questions

Find quick answers about EverPixel presets, compatibility, installation, licensing, and digital downloads. Still have a question? Contact us and we’ll be happy to help.

About EverPixel Presets
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What exactly is a Lightroom preset?
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Who are EverPixel presets made for?
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Are EverPixel presets beginner-friendly?
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Will the presets work with my photos?
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Will the presets work with different skin tones?
Compatibility
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Do EverPixel Lightroom presets work on mobile?
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Do I need a paid Lightroom subscription?
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Are EverPixel Lightroom presets compatible with desktop?
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Do the presets work with RAW and JPEG files?
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Can I use EverPixel Lightroom presets for video?
Download & Installation
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How will I receive my files?
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Will a physical product be shipped?
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How do I install the presets?
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What should I do if I cannot find my presets after installation?
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Should I unzip the preset file?
Using Presets
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Why does the preset look different on my photo than in the preview?
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Can I adjust the presets after applying them?
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What should I adjust after applying a preset?
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Can I save my own version of a preset?
Licensing & Usage
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Can I use EverPixel presets for client work or commercial projects?
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Can I share the preset files with someone else?
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Can I use EverPixel presets for my business or brand?
Orders, Refunds & Support
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Is this a one-time purchase?
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Do you offer refunds?
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How can I contact EverPixel for support?